Frequently Asked Questions
Everything you need to know about shopping with Dunlop Canada.
What is your shipping policy within Canada?
We offer standard shipping across all Canadian provinces. Orders over $150 qualify for free shipping, while orders below that amount are subject to a flat-rate fee of $15. Delivery typically takes 3 to 7 business days.
How do I return an item that doesn't fit?
We accept returns on unworn items with original tags attached within 30 days of purchase. You can initiate a return through our online portal to receive a prepaid shipping label. Please note that a $10 restocking fee will be deducted from your refund.
Are your products true to size?
Our apparel and footwear generally follow standard North American sizing. We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Dunlop Canada accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital payment options such as Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's progress in real-time.
Do you offer international shipping?
Currently, Dunlop Canada only ships to addresses within Canada. We are looking into expanding our shipping capabilities to the United States and other international locations in the near future.